Legal

Privacy Policy

Last updated: October 13, 2026

DRWeb.Design ("we", "us", "I") is a one-person web design studio based in Florida. This policy explains what information is collected through drweb.design, including the quote form, the template order form and the client portal, how it is used, and the choices you have.

1. Information we collect

Template orders

Your name, email address and phone number (if provided)
Business information you enter: business name, industry, current website, a description of your business, brand colors, logo link, domain name, and page or content notes
The template you chose, the price and tier selected, and the date and time of the order
Payment status and an order reference (we do not receive your full card details)
Messages you send us about your order by email or through the support chat on the Site, and the content and files you provide so we can build your website

Quote form

Your name, email address and phone number (if provided)
Business name, current website, and project details you choose to describe (goals, pages needed, budget, timeline)
The date and time of submission

Client portal and accounts

Account details: name, email address and a password (stored only in hashed form by our authentication provider)
Project information: status, messages, files, brand assets and content you upload or send us
Contract records: the agreement you sign, your typed signature, and the date, time and IP address of signing
Payment status (for example "deposit paid")

Automatically collected

Basic technical data such as IP address, browser type, device and pages visited, collected by our hosting and analytics providers (Cloudflare) to keep the site fast, secure and reliable
A temporary record in your browser of the template and price you selected while you move from the templates page to checkout

2. Payments

Payments are processed by Creem, which acts as the merchant of record for your purchase. Card and billing details (including billing country, used for tax) are entered on Creem's secure checkout page and never touch this site or our servers. We receive only confirmation that a payment succeeded, along with its amount, an order reference and your email address, and we are notified of any refund or dispute. Creem's handling of your data is described in its own privacy policy.

3. How we use information

To build and deliver your website from your template order, and provide the support included with it
To contact you by email and through the support chat when we start work, with questions and updates, and when your website is ready
To respond to your quote request and prepare a proposal
To create and operate your client portal, deliver custom projects, and provide support
To prepare, present and record contracts, deposits, invoices and receipts
To communicate about your order, project, schedule and billing
To protect the site against fraud, abuse and security threats
To meet legal, tax and accounting obligations

We do not sell your personal information, and we do not use it for third-party advertising.

4. Who we share it with

Only with service providers needed to run the business and your order, each limited to what they need:

Creem: payment processing
Cloudflare: hosting, security and analytics
Database and authentication provider: storing orders, quotes, portal accounts and project records
Email delivery provider: sending order confirmations, quotes and project emails

We may also disclose information if required by law or to protect our rights or the safety of others.

5. Cookies and local storage

The site uses only what is necessary to work, such as keeping you signed in to the portal, remembering your selected template during checkout, and basic preferences. We do not use advertising cookies.

6. Retention

Order and payment records are kept for as long as needed for delivery, support and the period required for tax, accounting and legal purposes. Quote requests that do not become projects are kept for up to 24 months. You may ask us to delete your portal account and files at any time, subject to those obligations.

7. Security

We use encrypted connections (HTTPS), hashed passwords, and access controls to protect your information. No system is completely secure, so please use a strong, unique password and tell us right away if you suspect unauthorized access.

8. Your choices and rights

You may request access to, correction of, export of, or deletion of the personal information we hold about you, or withdraw from future communications. Contact us at the address below and we will respond within a reasonable time, generally within 30 days.

9. Children

Our services are for businesses and adults. We do not knowingly collect information from anyone under 16.

10. Changes

We may update this policy as the site or services change. The "last updated" date above shows the latest version, and continued use means you accept the update.

11. Contact

Questions or requests: [email protected], or use the quote form.